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Adblock (plus) crashes my browser

Posted: Tue Feb 14, 2006 11:25 pm
by garcia
Hi all,
since moving to FF1.5 several months ago, all versions of adblock and adblock plus keep crashing the browser.

I know people talk of memory leak problems, but installing adblock or adblock plus makes FF highly unstable for me. Crashes several times a day. No obvious pattern other than a lot of the crashes occur when closing/opening tabs.

Is anyone else having the same problem? How can I fix this?

Garcia.

Posted: Tue Feb 14, 2006 11:43 pm
by Fox
Try this, Create a new Firefox profile
http://www.mozilla.org/support/firefox/profile
Do not delete old one, your Bookmarks are there.

And then Install Adblock Plus.

Posted: Wed Feb 15, 2006 7:47 pm
by Garcia
Thanks very much Fox for the great advice - that seems to have done the trick.

I can't believe it was such a simple solution - its been bugging me for months.

Posted: Wed Feb 15, 2006 10:14 pm
by Wladimir Palant
Would be interesting to know what exactly in your profile triggered the crashes. If you have some time you could try copying files from the old profile into the new one and see which one is responsible. My bet is on prefs.js of course - and it would be really interesting to know which pref is the problem here.

I assume Adblock Plus 0.6+ also crashed for you?

Posted: Wed Feb 15, 2006 11:11 pm
by Garcia
Wladimir,
I spoke to soon - just as I clicked to read this thread firefox crashed!

I currently have 0.6.1.1 installed in a new profile.

Any help much appreciated.

Posted: Wed Feb 15, 2006 11:16 pm
by fx-user
Does it also happen, when browsing in savemode?

Are there any other extensions/themes installed?

How does Firefox crash (freeze/simply disapears/error)?

Posted: Thu Feb 16, 2006 12:27 am
by Fox
Are there any other extensions/themes installed?
That is important question.
If it's default theme and Adblock Plus 0.6.1.1 is only extension...

Then try this: Uninstall Firefox, Delete Installation directory and then Install Firefox again.

# Open the Windows Control Panel and double-click Add/Remove Programs. Select Mozilla Firefox (<version>) in the list and click "Remove" to uninstall.
# Delete the Firefox Installation directory: (by default, C:\Program files\Mozilla Firefox)

# And Install Firefox 1.5.0.1 again.

After this, you must install some Plugins back, Like Macromedia Flash Player, or maybe that is only one. http://www.macromedia.com/go/getflashplayer

ps: Because my english sucks, i did copy some from:)
http://kb.mozillazine.org/Uninstalling_Firefox

Posted: Thu Feb 16, 2006 1:10 am
by Wladimir Palant
@Garcia: I would like to have a talkback report on this, maybe it shows something. I guess you don't get a message asking whether you want to send a report on the crash? Then you should install Talkback (Quality Feedback Agent) from here: http://ftp.mozilla.org/pub/mozilla.org/ ... lkback.xpi. Next time you crash allow it to send a report and give me the report number - data from all crash reports is available at http://talkback-public.mozilla.org/

Posted: Thu Feb 16, 2006 1:30 am
by Garcia
Thanks guys.

Wladimir, I've just installed Talkback as per request. Hopefully it will crash soon.

When it crashes I usually get some kind of memory eror (firefox tried to read memory location ... which does not exist).

My list of extensions (all latest versions) is as follows:

Adblock filter set G updater
Adblock plus
All-in-one sidebar
Bookmarkshome
CustomizeGoogle
Download Statusbar
FLST (focus last selected tab)
GooglePreview
IE Tab
InFormEnter
MR Tech Local Install
NeedleSearch
NoScript
Print/Print Preview
Scrapbook
Scrollbar Anywhere
SessionSaver
Tab Mix Plus
Text size toolbar

I've switched to default theme for now (the crashes occur with all themes).

@fx-user: It won't crash in safe mode because the only time it crashes is when I have adblock/adblock plus enabled. The problem only started with FF 1.5, 1.07 was fine.

Posted: Thu Feb 16, 2006 1:45 am
by Guest
Small Off topic comment, sorry.
Garcia wrote: FLST (focus last selected tab)
SessionSaver
Tab Mix Plus
Tab Mix Plus has Session Saver too, or similar feature and TMP can also "focus last selected tab".

Posted: Thu Feb 16, 2006 1:48 am
by Fox
I did post above.

Posted: Thu Feb 16, 2006 2:34 am
by Garcia
Fox wrote:Small Off topic comment, sorry.

Tab Mix Plus has Session Saver too, or similar feature and TMP can also "focus last selected tab".
Thanks for telling me. The Focus last tab feature of Tab Mix Plus is absolutely fine (so I've gotten rid of FLST). Cheers.

However (having just tried TMP) session saver seems to be superior in that it allows you to actually save a session and give it a name, where as TMP just allows you to use the same session you used last time. OK I hardly use this feature, but its useful to have.

Posted: Thu Feb 16, 2006 8:25 pm
by garcia
Wladimir Palant wrote:@Garcia: I would like to have a talkback report on this, maybe it shows something. I guess you don't get a message asking whether you want to send a report on the crash? Then you should install Talkback (Quality Feedback Agent) from here: http://ftp.mozilla.org/pub/mozilla.org/ ... lkback.xpi. Next time you crash allow it to send a report and give me the report number - data from all crash reports is available at http://talkback-public.mozilla.org/
Wladimir,
it just crashed again. I had talkback installed this time, and I sent off a report.

I tried searching the talkback site but my report doesn't appear there yet (I'm searching for all reports containing the word adblock in the Comments section). They only have reports from yesterday. As soon as my report shows up I'll send you the report number.

Cheers,
Garcia.

Posted: Thu Feb 16, 2006 8:36 pm
by Wladimir Palant
The report should show up tomorrow - talkback server is currently very slow processing reports, its queue keeps growing.

Posted: Fri Feb 17, 2006 3:42 pm
by garcia
ok still awaiting my talkback number (should come up later today). But in the meantime, I've just found a reproducible way to crash firefox.

If I have 2 (or more) tabs open, and one of them is set to yahoo mail, I then close yahoo mail tab, followed by right-clicking and choosing "new tab".

Result is a crash - works around 50% of the time.