I'm blocked because of Adblock?

Everything about using Adblock Plus on Mozilla Firefox, Thunderbird and SeaMonkey
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Ryck
Posts: 1
Joined: Sun Feb 04, 2018 10:00 am

I'm blocked because of Adblock?

Post by Ryck »

Hi all

Last year I subscribed to CBS All Access at

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http://www.cbs.com
for $5.99 per month in order to watch shows on their webpages such as Startrek:Discovery. Everything worked for me as advertised. Then I didn't use the service for a couple of months.

Yesterday on 03 Feb 2018 I wanted to see some episodes of Startrek:Discovery again and was presented with this message:

===
This video is unavailable because we were unable to load a message from our sponsors.

If you are using ad blocking software please disable it and reload the page. Or upgrade to [CBS All Access Commercial Free] to watch your favorite CBS shows and videos without commercials!
===

What!??

Can they deny service to a paying customer because I don't care to watch ads? I think this is an intrusion to my privacy and my computer. And after studying this a little bit, am I correct in my understanding is what they do send out code to see if it sees if something particular is displayed on my screen? Then report back that it doesn't see it on my screen? Sounds Big Brother-ish to me.

What can I do? Probably not ethical but is all this legal on their part?

I'm in New York, USA. I'm using Firefox 57.0.4 (64 bit); Windows 7 Professional (64 bit), Service Pack 1).

Please advise. Thanks.
User avatar
mapx
Posts: 21940
Joined: Thu Jan 06, 2011 2:01 pm

Re: I'm blocked because of Adblock?

Post by mapx »

As I see here:

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http://fortune.com/2016/08/31/cbs-all-access-ad-free/
The site should be ad-free for you if you logged in. So, try whitelisting cbs.com and test again: if you see ads then you have to report to their support page.
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