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Re: It seems that an issue caused all filters to be removed...

PostPosted: Tue Nov 12, 2019 5:44 am
by Sn00pY
I'm having this issue as well, and it's becoming a pain.

are there any proper solutions?

on every load of firefox i get the "installation successful!" page with

" It seems that an issue caused all filters to be removed and we were unable to restore a backup. Therefore we had to reset your filters and Acceptable Ads settings. Please check your filter lists and Acceptable Ads settings in the Adblock Plus options."

it's been doing it for a week so for a week I put of doing any cleaning of my browser data and the likes, no incognito mode (not that I ever use it)

If anyone has any helpful hints / tips / suggestions on how to fix this issue, please let me know.

Re: It seems that an issue caused all filters to be removed...

PostPosted: Thu Nov 14, 2019 7:20 pm
by sbell
@Sn00pY

Thanks for reaching out to us! some users have had success in resolving this issue by creating a new firefox profle. You can find instructions for doing so here. https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Multiple_profiles. Let us know if this helps! 

Thanks
Shannon
ABP Support Team

Re: It seems that an issue caused all filters to be removed...

PostPosted: Tue Nov 26, 2019 12:00 am
by sacrabro
And it did not work out.
Tell me please, what I'm doing wrong. :?: :?: :?:
I will remove Firefox and will never return to it again...


Payday loans come loaded with their disadvantages but they are still worth their salt when you run out of time and options. In the state of Louisiana online payday loans are legal and protected against usury by law, so you will pay one off with a $25 interest per $100, tops. At least this is as best as I can remember, when I considered taking out one I was referred to this service by one of my friends, she was very happy with their assistance in finding a cheap lender. Still it’s best not to get in the rut with lenders, use some help for bringing your economy in order!

Re: It seems that an issue caused all filters to be removed...

PostPosted: Mon Dec 02, 2019 12:59 pm
by chichi
@sacrabro

Creating a new profile should normally work. Try resetting the browser using the instructions in this link, let's see if that works.
https://support.mozilla.org/en-US/kb/re ... d-settings

Regards,
Chichi
ABP Support Team

Re: It seems that an issue caused all filters to be removed...

PostPosted: Wed Mar 04, 2020 8:19 pm
by thebestones
After reinstall it is fixed

Re: It seems that an issue caused all filters to be removed...

PostPosted: Fri Mar 06, 2020 11:13 am
by devstringx
Thank you very much for sharing this valuable information!

Re: It seems that an issue caused all filters to be removed...

PostPosted: Thu May 21, 2020 3:49 am
by abualifa
Thank you for the information, very helpful for me