Whitelist not perpetuated

Everything about using Adblock Plus on Mozilla Firefox, Thunderbird and SeaMonkey
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rdrimmel
Posts: 1
Joined: Thu May 16, 2019 11:10 am

Whitelist not perpetuated

Post by rdrimmel »

Everytime I reopen Firefox after a reboot, the whitelist is reset to blank, and a ABP window opens in my browser reporting the following message:

It seems that an issue caused all filters to be removed and we were unable to restore a backup. Therefore we had to reset your filters and Acceptable Ads settings. Please check your filter lists and Acceptable Ads settings in the Adblock Plus options.

Suggestions?

ABP version: 3.5.2

Firefox version: 66.0.5 (64-bit)

OS: MS Windows 10 pro 64-bit
User avatar
mapx
Posts: 21940
Joined: Thu Jan 06, 2011 2:01 pm

Re: Whitelist not perpetuated

Post by mapx »

Try these steps
- disable ABP (from addon page)
- install uBo (ublock origin - a strong adblocker)
https://addons.mozilla.org/en-US/firefo ... ck-origin/
- see if now (after reboot) your settings are still the same

to see how-to whitelist a page (or other operations) in uBo:
https://github.com/gorhill/uBlock/wiki/ ... a-web-site
https://github.com/gorhill/uBlock/wiki

If still does not work => maybe your FF profile is corrupt so you need a new (fresh) profile and reinstall all your addons
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