How do I solve this problem?

Everything about using Adblock Plus on Mozilla Firefox, Thunderbird and SeaMonkey

How do I solve this problem?

Postby o0omax » Mon Nov 04, 2019 3:23 pm

here is the translation:
"Apparently a problem has resulted in all filters being removed and we were unable to restore a backup. That's why we had to reset your filters and Acceptable Ads settings. Please check your filter list and Acceptable Ads settings in the Adblock Plus options."

Thanks for your help!
o0omax
 
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Re: How do I solve this problem?

Postby sbell » Tue Nov 05, 2019 6:29 pm

Hi o0omax!

This is a known Firefox issue, and the developers at Mozilla are currently working on a fix for it. In the meantime, some users have had success with removing ABP using the steps in this link https://help.eyeo.com/en/adblockplus/un ... s?5de59f86, and reinstalling via https://adblockplus.org. Let us know if this helps!

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
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