Amazon Product Images not showing on Amazon SiteStripe

Everything about using Adblock Plus on Google Chrome

Amazon Product Images not showing on Amazon SiteStripe

Postby MattL » Tue Jun 11, 2019 7:06 pm

I've had AdBlock plus installed for a long time and I'm sure that I had it enabled for my site and Amazon.com and it hadn't been blocking product images pulled from amazon SiteStripe before.

Until last night.

Some of these pages contain these images, but now only show when I disable adblock plus on my site. I also am unable to see a product image when going to Amazon associates sitestripe as well

Aren't they acceptable ads? Is this an issue with Amazon or Adblock Plus?

Amazon Custom Native Ads show up fine.

Thanks!
MattL
 
Posts: 5
Joined: Tue Jun 11, 2019 6:59 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby sbell » Wed Jun 12, 2019 6:41 pm

Hi MattL!

Thanks for reaching out. Does the issue persist when you have ABP disabled? https://help.eyeo.com/en/adblockplus/un ... s?b19c62dd. if the issue persists, it may be on the Amazon side. If it goes away, we may need to submit a false positive report with the filter list authors. We look forward to your follow up!

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 269
Joined: Wed Jul 05, 2017 8:08 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby MattL » Thu Jun 13, 2019 5:26 am

I appreciate the fast response, thank you :) I am only experiencing the issue when I have ad block enabled. I've tried explaining this to Amazon, but they are telling me that I should speak to a web developer about how to properly put HTML code into my website (I've been doing this for years...). I'm not sure if they understand that I'm also having the issue on Amazon itself, even though I have tried to make that clear to them 3 times. :/

As you can see, when ad block is enabled, the image link disappeared, when I disable Adblock, the image works. I've also confirmed with friends that they were able to see images on my website before (they also have adblock) but now they are not able to see them. When I turn off Adblock on my site, I can see the images, and so can my friends.

Image of ad block enabled and disabled on Amazon: https://i.imgur.com/QGH0Zcd.png

I feel that this problem negatively affects user experience as well, as some of these images are important to go with the content. I'm hoping this issue will be resolved soon?

Thanks again!

Matt
MattL
 
Posts: 5
Joined: Tue Jun 11, 2019 6:59 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby Traveler76 » Thu Jun 13, 2019 10:14 am

I have the exact same issue: Amazon product images retrieved via the Amazon affiliate API are not showing when AdBlock is enabled in my Chrome browser. This has worked for years, and only stopped working a few hours ago.

Something must have recently changed.
Traveler76
 
Posts: 1
Joined: Thu Jun 13, 2019 10:10 am

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby gayuGAYU » Thu Jun 13, 2019 1:56 pm

I am facing the exact issue since the past 3 days. Is there an update on this?
gayuGAYU
 
Posts: 7
Joined: Thu Jun 13, 2019 1:54 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby sbell » Thu Jun 13, 2019 7:02 pm

Hey there!

Thanks for the follow up Matt! I'll get this reported to our filter list team. Can you confirm which filter lists you all are currently using?

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 269
Joined: Wed Jul 05, 2017 8:08 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby SimonD » Fri Jun 14, 2019 1:45 am

sbell wrote:Hey there!

Thanks for the follow up Matt! I'll get this reported to our filter list team. Can you confirm which filter lists you all are currently using?

Thanks
Shannon
ABP Support Team


Hi Shannon,

I also have this issue. Since a couple of days my Amazon product images are not shown when AdBlock is enabled.
It seems to be an issue with EasyList. When I disable EasyList the images are shown.
Hope this helps.
SimonD
 
Posts: 6
Joined: Fri Jun 14, 2019 1:42 am

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby gayuGAYU » Fri Jun 14, 2019 7:39 am

Hi Shannon,

When I disable the EasyList filter, the images are being displayed properly. Kindly look into it.
gayuGAYU
 
Posts: 7
Joined: Thu Jun 13, 2019 1:54 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby MattL » Fri Jun 14, 2019 8:10 am

As others have said, disabling EasyList filter allows the images to show up.
MattL
 
Posts: 5
Joined: Tue Jun 11, 2019 6:59 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby sbell » Fri Jun 14, 2019 5:13 pm

Hey all!

Thanks for the feedback! I was also able to reproduce and have reported this to our filter list team. Feel free to contact us if you have any more questions in the meantime.

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 269
Joined: Wed Jul 05, 2017 8:08 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby gayuGAYU » Mon Jun 17, 2019 1:07 pm

Hi Shannon,

Is there an update on this?
gayuGAYU
 
Posts: 7
Joined: Thu Jun 13, 2019 1:54 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby SimonD » Tue Jun 18, 2019 3:49 am

Any ETA when this issue will be fixed? I do believe this is a high priority issues, since thousands of sites are using these images.

Thanks,
Simon
SimonD
 
Posts: 6
Joined: Fri Jun 14, 2019 1:42 am

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby sbell » Wed Jun 19, 2019 6:11 pm

Hi guys!

Apologies for the delay! Our filter list authors were having a hard time reproducing this on their end. Can you confirm which country you are in? Can you also send over a link to a page where the issue is happening? Thanks a lot!

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 269
Joined: Wed Jul 05, 2017 8:08 pm

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby SimonD » Thu Jun 20, 2019 3:40 pm

sbell wrote:Hi guys!

Apologies for the delay! Our filter list authors were having a hard time reproducing this on their end. Can you confirm which country you are in? Can you also send over a link to a page where the issue is happening? Thanks a lot!

Thanks
Shannon
ABP Support Team


Hi Shannon,

I am in the US.
One of the pages which doesn't display any images is this one:
Code: Select all
https://thewatchsnob.com/watch-winder-reviews


There should be images on the left side of all table rows. And in every chapter below.
SimonD
 
Posts: 6
Joined: Fri Jun 14, 2019 1:42 am

Re: Amazon Product Images not showing on Amazon SiteStripe

Postby mapx » Fri Jun 21, 2019 8:45 am

You need
Code: Select all
@@||amazon-adsystem.com/widgets/$image,domain=thewatchsnob.com
User avatar
mapx
 
Posts: 21945
Joined: Thu Jan 06, 2011 3:01 pm

Next

Return to Adblock Plus for Chrome support

Who is online

Users browsing this forum: No registered users and 7 guests