Reporting False-Negatives Is Extremely Difficult

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Reporting False-Negatives Is Extremely Difficult

Postby dballing » Sat Sep 07, 2019 9:49 pm

But mostly because the ABP page for "highlighting in the screenshot which ads didn't get blocked" doesn't actually seem to use the page with the ads but the "Report" page.

Image

Any idea how to fix THAT problem so that I can then submit a false-negative? :-)
dballing
 
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Re: Reporting False-Negatives Is Extremely Difficult

Postby sbell » Tue Sep 10, 2019 5:42 pm

Hi there!

Are you still having this issue? I wasn't able to reproduce on my end. We'd be happy to troubleshoot further.

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
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Re: Reporting False-Negatives Is Extremely Difficult

Postby dballing » Thu Sep 12, 2019 7:33 am

Yep. I do. But I sussed out the "why", and now I guess I'm looking for a "suggested fix".

I use the "Tabs To The Front" extension (which forces newly opened tabs to the front/focus because why on earth is that not the default and Chrome incapable of even doing it). https://chrome.google.com/webstore/detail/tabs-to-the-front/hiembaoomcehoiehhdldabfgnmphappc

If that extension is enabled in Chrome (even if it's disabled in the extension itself, which it has as an option) it seems to interfere with that process. :-/

Any suggestions (beyond the obvious "don't use the really useful extension") would be really helpful.
dballing
 
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Re: Reporting False-Negatives Is Extremely Difficult

Postby sbell » Thu Sep 12, 2019 11:29 pm

@dballing Thanks for those details. What I can do is send these details to our product team to see if there is some possibility of making the two extensions play well together in future. In the meantime, I can ask about a workaround as well. I'll let you know the feedback I get.

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
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Joined: Wed Jul 05, 2017 8:08 pm


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