Code School AdBlock Issues

Everything about using Adblock Plus on Google Chrome
Post Reply
bijanbwb

Code School AdBlock Issues

Post by bijanbwb »

Hi all!

I work on the support team for a company called Code School and we host a ton of educational content for learning to code.

Our courses tend to have interactive challenges, and unfortunately it seems like Adblock Plus breaks many of them for our users. Essentially, half the time one of our users is having trouble with our courses it's likely due to the fact that they're running Adblock Plus or HTTPSEverywhere.

I'm not sure exactly what causes the issues, but it may be due to the fact that our courses load up iframe elements sometimes and then code is submitted and processed on the server side before a response is returned.

Unfortunately when users are running the Adblock Plus extension I think it just responds with a message saying "There was an error processing your request. Please try again."

Granted the issues are largely on our end, but is there any workaround that the community might be able to share for things like this? It's a shame because it's gotten so bad that I basically have to create a Knowledge Base article and forum thread for every course that basically just warns users that are running extensions, and to recommend trying a Chrome incognito window or a Firefox private browsing window.

Is there a way I could create a pull request to potentially whitelist our codeschool.com domain?

It's as if the assets that we use from AWS CloudFront are getting blocked by the extensions so the course never loads properly.

Any help would be greatly appreciated!
User avatar
mapx
Posts: 21940
Joined: Thu Jan 06, 2011 2:01 pm

Re: Code School AdBlock Issues

Post by mapx »

-provide step by step process to get those errors, example page, example account eventually, upload screenshots (use imgur.com and post here the links)
-keep only ABP enabled (disable all other blocking extensions)
Fontotama
Posts: 1
Joined: Tue Jun 25, 2019 2:07 pm

Re: Code School AdBlock Issues

Post by Fontotama »

I am also interested in answer to this question. We started having problems when we decided to contact

Code: Select all

https://au.edubirdie.com/finance-assignments
to diversify our functionality. As a result, finance assignments are in the process because a kind of blocking of the program takes place.
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: Code School AdBlock Issues

Post by sbell »

Hi Fontotama!

Could you let us know the steps you take to reproduce the issue? Would we need a log in to replicate the issue? We'd be happy to look into this!

Thanks
Shannon
ABP Support Team
Todd Lakes
Posts: 1
Joined: Thu Aug 15, 2019 11:51 am

Re: Code School AdBlock Issues

Post by Todd Lakes »

Fontotama wrote:I am also interested in answer to this question. We started having problems when we decided to contact

Code: Select all

https://au.edubirdie.com/finance-assignments
to diversify our functionality. As a result, finance assignments are in the process because a kind of blocking of the program takes place.
Thank you!
Post Reply