Blocking Access to Pearson

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Blocking Access to Pearson

Postby violetlass » Fri Apr 19, 2019 8:00 pm

Over the past few weeks, myaccountinglab through Pearsons has not been working showing a blank page not giving me access to my classes but would if I am using incognito mode, after talking to their tech support today, I reset the settings and it gave me access to the page. While going through the extensions, Adblock Plus was the cause. I have to uninstall it until it is fixed.
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Re: Blocking Access to Pearson

Postby mapx » Fri Apr 19, 2019 9:32 pm

You have to provide all the steps to reproduce the issue (links, test account if needed, other)
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Re: Blocking Access to Pearson

Postby violetlass » Sat Apr 20, 2019 1:23 am

mapx wrote:You have to provide all the steps to reproduce the issue (links, test account if needed, other)

HOW DO I PUT THIS IN MORE SIMPLE TERMS?
It was turned off while all other Chrome extensions were turned on, and I have access to the page. I turn Adblock extension on, the page does not work and is just simply put "a white blank page." I also went through source coding and it says things were blocked (such as flash and Java) even though my settings on Chrome are not set to block those things. I have done a LOT of troubleshooting on this today and thought this would be a nice heads up so it can be fixed!
This is a link to the online class
Code: Select all
https://www.pearsonmylabandmastering.com/northamerica/myaccountinglab/


Do you want me to write this down in Crayon for you?
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Re: Blocking Access to Pearson

Postby mapx » Sat Apr 20, 2019 10:48 am

I get no issue on that page. No blank / empty page.

- Do I need an account ? => provide a test one
- What filter lists are enabled in ABP ?
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