Adblock Issues

Everything about using Adblock Plus on Google Chrome
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Comet
Posts: 2
Joined: Thu Oct 17, 2019 7:06 am

Adblock Issues

Post by Comet »

One of the issues I'm having is the ability to send an Issue Report: when I try to use it for a "I still see ads" report, no matter if it's one ad I'm highlighting or leaving out the optional text comment, on any webpage, I always get the "413 Request Entity Too Large | nginx" message.

My main is issue though is that AdBlock is not ad-blocking on multiple sites now. Even if I manually pick out and block the elements, all it takes is a refresh for all of them to come right back. (This is not a filter issue by the way, incase of concern!)

Thanks in advance for any help!
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: Adblock Issues

Post by sbell »

Hi Comet!

Thanks for reaching out to us! I don't get the same error when reporting an ad but will continue to run tests to try and reproduce the issue. Can you send us some example URLs where you are seeing ads? We'd be happy to investigate further. We look forward to your follow up!

Thanks
Shannon
ABP Support Team
Comet
Posts: 2
Joined: Thu Oct 17, 2019 7:06 am

Re: Adblock Issues

Post by Comet »

Hi! I just realized I should have provided more information:
I'm using a Macbook Pro (15-inch, 2014) on macOS Sierra, and my browser is Chrome.

One of pages I came across ads on was this url:
https://steven-universe.fandom.com/wiki/Spinel

I'm wondering if it would help for me to paste the report data from the "Click this link to review the report data before sending" option?
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: Adblock Issues

Post by sbell »

Hi @Comet!

Thanks for the follow up! I got an error when reporting the ad as well. Not the same as yours however. I'll keep investigating that issue and make sure our devs know this is happening. I also reported the ad to our filter list team in the meantime to get it taken care of.

Thanks
Shannon
ABP Support Team
SoccerDude
Posts: 1
Joined: Thu Dec 12, 2019 6:26 pm

Re: Adblock Issues

Post by SoccerDude »

I am encountering the same issues. No matter what I do I get a 413 Request Entity Too Large error message.
The site is http://www.teddyfeed.com/trending/teach ... emester/8/

I am on a MacBook Pro (15-inch 2017), running macOS Catalina (v 10.15)
and using Google Chrome browser Version 78.0.3904.108 (Official Build) (64-bit)
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