Block Element working intermittently

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Block Element working intermittently

Postby SantaCruzJoe » Fri Nov 08, 2019 3:12 am

I recently discovered the "Block Element" feature that I LOVE. However it seems to only carry over between sessions intermittently. I have a desktop at work running Windows 7 and sometimes it remembers for some sites between sessions but on some sites it doesn't. For instance, there is a popup on weather.com that I've blocked but it doesn't remember next time I access this site. It seems to not remember any sites on my home laptop that is running Windows 10.

Where do the blocked elements get saved? Is there something I can do to make this work more reliably?

Thanks.
SantaCruzJoe
 
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Joined: Fri Nov 08, 2019 3:06 am

Re: Block Element working intermittently

Postby sbell » Mon Nov 11, 2019 7:36 pm

Hello @SantaCRuzJoe

Thanks for bringing this to our attention. Do you notice the custom filter in the advanced section is also removed? We look forward to your follow up!

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
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Joined: Wed Jul 05, 2017 8:08 pm

Re: Block Element working intermittently

Postby SantaCruzJoe » Tue Nov 12, 2019 7:19 am

The custom filter does include the element I have blocked on the windows 10 laptop but it doesn't seem to block it.
SantaCruzJoe
 
Posts: 2
Joined: Fri Nov 08, 2019 3:06 am

Re: Block Element working intermittently

Postby sbell » Thu Nov 14, 2019 7:09 pm

@SantaCruzJoe Thanks for those details. I have some extra eyes looking into this. We will run a few tests on our end and get back to you with a resolution.

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 380
Joined: Wed Jul 05, 2017 8:08 pm


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