ABP not keeping ticks and misses adverts

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AbbottM
Posts: 1
Joined: Wed Jan 08, 2020 6:44 am

ABP not keeping ticks and misses adverts

Post by AbbottM »

Hello,

I've been using ABP for years and all was well. Lately though [about 3 days ago], I noticed that I get Adverts on YouTube. Not just on videos but also clickable adverts on top. One was Adidas and the other I can't remember but I opened a case.
Anyway, I also noted that sometimes my clicks on the option screen for advertising disappear as if I had not clicked them. So I have to go in everyday and manually check.
I also can't delete certain add on lists. Every time I log back on, they are back and active despite me deleting them and making them inactive.

I read up how I should delete all cookies, which is not happening as it would cause a lot of mayhem. I deleted the cached files though.
I did a scan and nothing bad was found.

So why do I see adverts on YT for the past 3 days and why are my option choices not permanent?

Regards.
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: ABP not keeping ticks and misses adverts

Post by sbell »

@AbbottM Thanks for reaching out to us! I'm not able to reproduce ads on my side. Can you let us know which filter lists you are using with Adblock Plus. As for your changes not holding, would you be open to removing and reinstalling Adblock Plus? Let us know if this works.

Thanks
Shannon
ABP Support Team
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