AdBlock doesn't work!!

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NusifGomes
Posts: 2
Joined: Mon Nov 04, 2019 10:10 am

AdBlock doesn't work!!

Post by NusifGomes »

I've had AdBlock installed for the past 2-3 years and never had issues with it. Couple days ago I reinstalled google chrome beacuse I had some issues with it, and I had to reinstall AdBlock aswell. Now it's not working anymore. Not on YouTube, not facebook, nothing.

How can I fix this?
Last edited by NusifGomes on Fri Jan 24, 2020 4:35 am, edited 1 time in total.
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: AdBlock doesn't work!!

Post by sbell »

@NusifGomes

Thanks for making us aware. Can you send us some example URLS of videos where you see ads on youtube? Our circumvention team is working on correcting the facebook ads as we speak.

Thanks
Shannon
ABP Support Team
sygi
Posts: 1
Joined: Sat Jan 25, 2020 12:16 pm

Re: AdBlock doesn't work!!

Post by sygi »

Hello,
I also have a problem with blocking ads on youtube. I went through the instructions on https://help.getadblock.com/support/sol ... ube-videos
https://help.getadblock.com/support/sol ... tart-here-
and https://help.getadblock.com/support/sol ... locked-ads
but nothing helped. I tried to get the debugging information, but I wasn't able to follow the instructions on https://help.getadblock.com/support/sol ... formation-
as there's no "here" near the found a bug section, cf. "In the third sentence under "Found a bug?" click the word here.. This"

This is what I get on the support page:

Find help or get in touch with us

SUPPORT
Looking for answers to your questions? Visit our Help Center (English only)
Found a bug? Send us a bug report
Want support from our community? Go to the Forum
Email: support@adblockplus.org
GET IN TOUCH
Have a question or a new idea? We're here to help.

Either way, the version of chrome I'm using is Google Chrome 79.0.3945.130, and system is Debian Rodete with kernel version 5.2.17-1rodete3-amd64. An example video where I see an ad is here: https://www.youtube.com/watch?v=aA3GAulLckA Let me know how can I provide more information. Thank you for your help!

Btw, please note that the instructions on forum/viewtopic.php?f=10&t=21766 don't work, as they are long deprecated: there's no chrome://plugins and YT is not using flash for a while.
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: AdBlock doesn't work!!

Post by sbell »

Hi there!

It looks like you first started troubleshooting with AdBlock and not Adblock Plus. Are you using AdBlock? If you are not sure feel free to send over a screenshot. We are Adblock Plus, we'd be happy to help!

Thanks
Shannon
ABP Support Team
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