FF Sync issue

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CaffeinatedAndroid
Posts: 1
Joined: Fri Feb 14, 2014 3:43 pm

FF Sync issue

Post by CaffeinatedAndroid »

I am having an issue with Adblock Plus. When the addon is enabled, Firefox Sync won't complete without an error, although a partial or full sync appears to have occured (history and bookmarks etc are synced). This is the permanently visible error:
"Sync encountered an error while synchronising: Unknown error. Syncwill automatically retry this action. [Sync Now]"

Details:
  • Adblock Plus 2.4.1 (auto-updates)
    Firefox Aurora 29.0a2 (2014-02-14) -- I have a completely fresh install of FF Aurora (uninstall, manual delete of all FF related directories and profiles, then reinstall).
    Windows 8.1 x64
    Default filters used
The second I disable Adblock Plus the error message bar goes away and does not come back. The second I re-enable the addon, it comes back. No other addons have this affect, just Adlock Plus.

I did some Googling and came across this bug:
https://bugzilla.mozilla.org/show_bug.cgi?id=733207
It may, or may not, be related. But it also appears to still be an open bug :-/

I also checked me 'Sync logs' here (about:sync-log) - if you trawl through this one, you will see the only things that throw errors are in relation to Adblock Plus (mostly near the bottom):

Code: Select all

1392389446262	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1392389446262	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1392389446948	Sync.Tracker.Clients	DEBUG	Saving changed IDs to clients
1392389446950	Sync.Tracker.Bookmarks	DEBUG	Saving changed IDs to bookmarks
1392389446951	Sync.Tracker.Forms	DEBUG	Saving changed IDs to forms
1392389447112	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1392389447113	Sync.Tracker.Passwords	DEBUG	Saving changed IDs to passwords
1392389447169	Sync.Tracker.Addons	DEBUG	Saving changed IDs to addons
1392389617591	Sync.AddonsReconciler	DEBUG	Add-on change: onEnabling to {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389617591	Sync.AddonsReconciler	DEBUG	Ignoring onEnabling for restartless add-on.
1392389617611	Sync.Engine.AdblockPlus	DEBUG	Engine initialized
1392389617615	Sync.AddonsReconciler	DEBUG	Add-on change: onEnabled to {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389617615	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389617615	Sync.AddonsReconciler	DEBUG	Adding change because enabled state changed: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389617615	Sync.AddonsReconciler	INFO	Change recorded for {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389617615	Sync.Tracker.Addons	DEBUG	changeListener invoked: 3 {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389617616	Sync.AddonsReconciler	INFO	Saving reconciler state to file: addonsreconciler
1392389619170	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1392389619179	Sync.Tracker.Addons	DEBUG	Saving changed IDs to addons
1392389619195	Sync.Service	DEBUG	User-Agent: Firefox/29.0a2 FxSync/1.31.0.20140214004003.
1392389619195	Sync.Service	INFO	Starting sync at 2014-02-14 14:53:39
1392389619195	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1392389619195	Sync.Status	INFO	Resetting Status.
1392389619195	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1392389619852	Sync.Resource	DEBUG	mesg: GET success 200 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/info/collections
1392389619852	Sync.Resource	DEBUG	GET success 200 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/info/collections
1392389619852	Sync.Service	DEBUG	Fetching global metadata record
1392389619852	Sync.Service	DEBUG	Weave Version: 1.31.0 Local Storage: 5 Remote Storage: 5
1392389619852	Sync.Service	INFO	Sync key is up-to-date: no need to upgrade.
1392389619852	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1392389619852	Sync.Service	INFO	Testing info/collections: {"passwords":1392389437.57,"tabs":1392389437.9,"clients":1392389425.95,"crypto":1392023407.14,"forms":1392389058.04,"meta":1392030464.63,"prefs":1392297375.85,"bookmarks":1392046888.84,"addons":1392389443.2,"history":1392389443.05}
1392389619852	Sync.CollectionKeyManager	INFO	Testing for updateNeeded. Last modified: 1392023407.14
1392389619853	Sync.Synchronizer	DEBUG	Refreshing client list.
1392389619853	Sync.Engine.Clients	INFO	0 outgoing items pre-reconciliation
1392389619853	Sync.Engine.Clients	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389619854	Sync.Synchronizer	INFO	Updating enabled engines: 5 clients.
1392389619855	Sync.Engine.Bookmarks	INFO	0 outgoing items pre-reconciliation
1392389619855	Sync.Engine.Bookmarks	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389619856	Sync.Engine.Forms	INFO	0 outgoing items pre-reconciliation
1392389619857	Sync.Engine.Forms	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389619857	Sync.Engine.History	INFO	59 outgoing items pre-reconciliation
1392389619858	Sync.Engine.History	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389619942	Sync.Engine.History	INFO	Uploading all of 59 records
1392389619945	Sync.Collection	DEBUG	POST Length: 34918
1392389620218	Sync.Collection	DEBUG	mesg: POST success 200 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/storage/history
1392389620218	Sync.Collection	DEBUG	POST success 200 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/storage/history
1392389620218	Sync.Engine.History	DEBUG	Records that will be uploaded again because the server couldn't store them: NuZqK9e51Iig, Z4Za7cGt-All, 79W48Qg3eJM3, ihFkjDLZuan6, FED1Cf1EKU7A, f-9hsKYA-v9r, b5JZJtSBc4Pc, Y3cikye2YrEY, unRKEwj50RTg, fwDA9D0iuO_q, ifISSp9CTQ6G, _YyERmwvTeHf, KjJ-u1kY5UsF, -5mQBmx5lLQa, QGc4rFTLx7xY, xjD5Y6Psnylk, GQ0dW0wy4_e_, nvKX6QDSX2Fk, H3lL2hQY_QQ7, QBYkMZvyMRrk, HSurrfWj1Lja, 8snqx4NAflWA, yXs9-7ojE373, ykO_sBIKHXJL, q5Fh-djKcLBu, szKdxXG9A0gY, mZZ0Yddn3Krw, 3atgCsA7kYuJ, udjBdoIz8lhy, zm3XV4fAoecg, rvnx7ynbUY3G, 6zynH0AoBggR, EdGULBYrjTxS, 3BdbMu3jihLV, OsSHzHooW_MZ, RhQXfP7OcilU, EWt9DIOvIAlT, y50VMVeFkUay, BRC-aNwYbe5d, -D64mRdXao5J, pV7AJQkjL3uX, u_M1J45DyA46, GYHnLa1lqEa1, 9WKZ59OmU30C, Crcpg5GKwIU9, BFOpc8f86UiM, h3vNMzdKMYr4, Qx3iLQyHYqA3, dQn5wGyxl0F5, w4iFwKRsxYLD, -rgEO3UJKk4o, 0cJK3hwhiePc, xl11_NjGVRK8, 8ImltBe-fnJ2, 8MlLoFBPcYOi, -qiXh8umLQMt, I9zmQvzBsK35, rex4TTKLHdrC, uhO4mR3yOziF
1392389620220	Sync.Engine.Passwords	INFO	0 outgoing items pre-reconciliation
1392389620220	Sync.Engine.Passwords	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389620221	Sync.Engine.Prefs	INFO	0 outgoing items pre-reconciliation
1392389620221	Sync.Engine.Prefs	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389620221	Sync.Engine.Tabs	INFO	1 outgoing items pre-reconciliation
1392389620222	Sync.Engine.Tabs	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389620258	Sync.Engine.Tabs	INFO	Uploading all of 1 records
1392389620259	Sync.Collection	DEBUG	POST Length: 3876
1392389620354	Sync.Collection	DEBUG	mesg: POST success 200 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/storage/tabs
1392389620354	Sync.Collection	DEBUG	POST success 200 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/storage/tabs
1392389620355	Sync.Engine.Addons	DEBUG	Refreshing reconciler state
1392389620355	Sync.AddonsReconciler	INFO	Refreshing global state from AddonManager.
1392389620356	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {F003DA68-8256-4b37-A6C4-350FA04494DF}
1392389620356	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: restartless.restart@erikvold.com
1392389620356	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: badge@darktrojan.net
1392389620356	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: jid0-HbNL9qqBkuuKRhJ9ncTonCky1HU@jetpack
1392389620356	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389620357	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: jid0-3GUEt1r69sQNSrca5p8kx9Ezc3U@jetpack
1392389620357	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {3d7eb24f-2740-49df-8937-200b1cc08f8a}
1392389620357	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: savedpasswordeditor@daniel.dawson
1392389620357	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: en-gb@flyingtophat.co.uk
1392389620357	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {972ce4c6-7e08-4474-a285-3208198ce6fd}
1392389620357	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {10c68f07-63a6-4653-8f43-9fc763f22443}
1392389620357	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {505bfc3b-f268-a621-ea7c-ee24edc7e9d7}
1392389620358	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {7c87a927-7a80-bf1c-6ccd-b07c080b8bdc}
1392389620359	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {ea720a50-b9b1-2647-1de7-98269eb5b621}
1392389620359	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {9c82cbb0-bb81-e85d-d3c5-a3e99a3826bc}
1392389620359	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {f866c37a-90e8-8d22-6179-79a836a182c6}
1392389620359	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {866912b6-1ee0-4cd9-a6d9-048afd1d6590}
1392389620359	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {b4a46c11-2945-5c38-9640-940aeb02e416}
1392389620359	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {37ab856c-b575-a4b5-33b2-9adc43f4ad10}
1392389620359	Sync.AddonsReconciler	INFO	Saving reconciler state to file: addonsreconciler
1392389620407	Sync.Engine.Addons	DEBUG	Adding changed add-on from changes log: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389620407	Sync.Engine.Addons	DEBUG	Adding changed add-on from changes log: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1392389620407	Sync.Engine.Addons	INFO	1 outgoing items pre-reconciliation
1392389620408	Sync.Engine.Addons	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389620409	Sync.Engine.Addons	INFO	Uploading all of 1 records
1392389620410	Sync.Collection	DEBUG	POST Length: 413
1392389620506	Sync.Collection	DEBUG	mesg: POST success 200 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/storage/addons
1392389620506	Sync.Collection	DEBUG	POST success 200 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/storage/addons
1392389620507	Sync.Engine.AdblockPlus	DEBUG	First sync, uploading all items
1392389620507	Sync.Engine.AdblockPlus	INFO	1 outgoing items pre-reconciliation
1392389620507	Sync.Engine.AdblockPlus	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1392389620509	Sync.Engine.AdblockPlus	INFO	Uploading all of 1 records
1392389620509	Sync.Collection	DEBUG	POST Length: 835
1392389620605	Sync.Collection	DEBUG	mesg: POST fail 404 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/storage/adblockplus
1392389620605	Sync.Collection	DEBUG	POST fail 404 https://sync-2-us-east-1.sync.services.mozilla.com/1.5/14595/storage/adblockplus
1392389620605	Sync.Engine.AdblockPlus	DEBUG	Uploading records failed: <html>
 <head>
  <title>404 Not Found</title>
 </head>
 <body>
  <h1>404 Not Found</h1>
  The resource could not be found.<br/><br/>



 </body>
</html>
1392389620605	Sync.Status	DEBUG	Status for engine adblockplus: error.engine.reason.record_upload_fail
1392389620605	Sync.Status	DEBUG	Status.service: success.status_ok => error.sync.failed_partial
1392389620605	Sync.ErrorHandler	DEBUG	adblockplus failed: <html>
 <head>
  <title>404 Not Found</title>
 </head>
 <body>
  <h1>404 Not Found</h1>
  The resource could not be found.<br/><br/>



 </body>
</html> No traceback available
1392389620605	Sync.Synchronizer	INFO	Sync completed at 2014-02-14 14:53:40 after 1.41 secs.
1392389620606	Sync.SyncScheduler	DEBUG	Next sync in 600000 ms.
1392389620606	Sync.ErrorHandler	DEBUG	Some engines did not sync correctly.
If you need anything else from me just say.

Edit: I have just unchecked "Synchronise Adblock Plus settings". This has the same effect as disabling the entire addon.
p_hill
Posts: 438
Joined: Mon Feb 03, 2014 5:26 pm
Location: Cologne

Re: FF Sync issue

Post by p_hill »

As Wladimir already mentioned in the Mozilla Bug, I am wondering, how you managed to get ABP to more than 1 Mb. When I sync my Firefox with Firebug and ABP with three Filter lists, I get some ~600 Bytes for the Addons section of the sync. Could you maybe check your Addons section at Tools/Options/Sync/Manage Account/View Quota?
p_hill
Posts: 438
Joined: Mon Feb 03, 2014 5:26 pm
Location: Cologne

Re: FF Sync issue

Post by p_hill »

If your issue still exists, please file it at https://issues.adblockplus.org
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