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Adblocker app for android doesn't start

PostPosted: Sun Dec 01, 2019 11:58 am
by Vendelle
Hi, I have the adblocker app for android (free version), but for the last couple of days I haven't been able to open it. It seems to start, but befire I get to the startpage, the app gets shut down. Does anyone know a solution to this?

Re: Adblocker app for android doesn't start

PostPosted: Tue Dec 03, 2019 12:35 am
by sbell
Hi @Vendelle!

Thanks for reaching out to us! Can you let us know which version of Android you are using?

Thanks
Shannon
ABP Support Team

Re: Adblocker app for android doesn't start

PostPosted: Tue Dec 03, 2019 7:16 am
by Vendelle
sbell wrote:Hi @Vendelle!

Thanks for reaching out to us! Can you let us know which version of Android you are using?

Thanks
Shannon
ABP Support Team


Hi @Shannon,

It says Android 9. Is that enough info for you?

Greetings,

Vendelle

Re: Adblocker app for android doesn't start

PostPosted: Fri Jan 10, 2020 7:03 pm
by sbell
Hi @Vendelle!

Thanks for those details. I was not able to reproduce on Android 9. Can you let me know what device you are using as well, maybe we can isolate things a bit further. Does the issue persist with a fresh install?

Thanks
Shannon
ABP Support Team