Ver. 1.4 crashing IE11 Windows 7

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Ver. 1.4 crashing IE11 Windows 7

Postby MrBeamer » Mon Mar 09, 2015 1:25 pm

After installing version 1.4, Internet Explorer 11 is now crashing on Windows 7. Disabling ABP in the toolbar will allow IE11 to load and run properly. I have uninstalled ABP and even deleted the profile files to no avail. After a fresh install, IE11 still crashes. So until a new update is provided, ABP is not installed on my computer.
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Re: Ver. 1.4 crashing IE11 Windows 7

Postby mapx » Mon Mar 09, 2015 2:10 pm

-it happens to you, so it's something in your system / IE.
-disable (if any) other addons, keep only ABP. (disable from manage addons, restart IE)
-does it happen whatever site you visit ? or only some ones ?
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Re: Ver. 1.4 crashing IE11 Windows 7

Postby MrBeamer » Mon Mar 09, 2015 4:26 pm

All add-ons were disabled, except ABP and IE still crashed. When starting IE, the program does not fully load and hangs-up, so I am not even able to get to any web pages.
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Re: Ver. 1.4 crashing IE11 Windows 7

Postby mapx » Mon Mar 09, 2015 4:46 pm

if your antivirus has the web shields ON, try disabling that feature.

Did you use old versions of ABP or is the first time you installed ABP ?
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Re: Ver. 1.4 crashing IE11 Windows 7

Postby MrBeamer » Mon Mar 09, 2015 7:09 pm

I did have 'Symantec Vulnerability Protection' on as a toolbar, but it was disabled along with all the others.
I've been using ABP for a long time with no problems, not until this recent update.
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Re: Ver. 1.4 crashing IE11 Windows 7

Postby mapx » Mon Mar 09, 2015 7:22 pm

you could go in control panel, administrative tools, event viewer, find the crash.
Then file an issue on the bug tracker reporting all the details and the log of crash:
https://issues.adblockplus.org

After that, you could downgrade to ABP 1.3 and see if still happens
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Re: Ver. 1.4 crashing IE11 Windows 7

Postby Dangiac » Fri Apr 10, 2015 11:18 am

Hi,
I have the same problem. Adblock randomly crashes. It started crashing from version 1.3. I never had problems before installing 1.3 version and unfortunately the problem is still there with last version.
At present I'm using 1.2 version and I'm happy with it, but I'd like to know what's wrong with versions 1.3 and 1.4.
I copied the logs of a couple of crashes and you can see them here:

- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2015-03-25T08:51:47.000000000Z
EventRecordID 15975
Channel Application
Computer --------
Security
- EventData
AdblockPlusEngine.exe
1.4.0.0
54edf945
AdblockPlusEngine.exe
1.4.0.0
54edf945
c0000005
000000000001f1e6
1288
01d066d86e95f1c0
C:\Program Files\Adblock Plus for IE\AdblockPlusEngine.exe
C:\Program Files\Adblock Plus for IE\AdblockPlusEngine.exe
2ad69f6c-d2cc-11e4-bc57-005056c00008
----------------------------------------------------------------------------------------------------------------------

- EventData
AdblockPlusEngine.exe
1.4.0.0
54edf945
ntdll.dll
6.1.7601.18247
521eaf24
c0000374
00000000000c4102
cd8
01d066d51ee64163
C:\Program Files\Adblock Plus for IE\AdblockPlusEngine.exe
C:\Windows\SYSTEM32\ntdll.dll
aa62a939-d2c8-11e4-bc57-005056c00008

Any idea how to solve the issue?
Thanks in advance
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Re: Ver. 1.4 crashing IE11 Windows 7

Postby mapx » Fri Apr 10, 2015 11:24 am

report your issue on the bug tracker, so the devs will take a look to it
https://issues.adblockplus.org
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Re: Ver. 1.4 crashing IE11 Windows 7

Postby Czerno » Sat Aug 15, 2015 1:49 pm

mapx wrote:report your issue on the bug tracker, so the devs will take a look to it
https://issues.adblockplus.org

Done, bug #2905. Thanks !
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