Adblock Plus crashing IE

Everything about using Adblock Plus on Internet Explorer
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tcondos
Posts: 3
Joined: Fri Feb 19, 2016 5:28 pm

Adblock Plus crashing IE

Post by tcondos »

Hello all,

I have been experiencing this problem since upgrading the IE11. The only ways I've found to prevent it from occurring are the obvious choices; downgrading to IE10 or uninstalling Adblockplus which I would prefer not to. The following is what I found in the event viewer:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: IEXPLORE.EXE
P2: 11.0.9600.18163
P3: 566c4c47
P4: AdblockPlus32.dll
P5: 1.5.0.0
P6: 56017e35
P7: c0000005
P8: 0001c3bf
P9:
P10:

Attached files:
C:\Users\tylercondos\AppData\Local\Temp\WER77F0.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\tylercondos\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_IEXPLORE.EXE_24198d2b1c931410d294ebad783faa72e1f86a_1ca68642

Analysis symbol:
Rechecking for solution: 0
Report Id: e418e8d4-d724-11e5-8771-c48e8ffc2eee
Report Status: 65

Any insight into this matter is greatly appreciated! Thanks.

Cheers,
Tyler Condos
tcondos
Posts: 3
Joined: Fri Feb 19, 2016 5:28 pm

Re: Adblock Plus crashing IE

Post by tcondos »

ERROR
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18163, time stamp: 0x566c4c47
Faulting module name: AdblockPlus32.dll, version: 1.5.0.0, time stamp: 0x56017e35
Exception code: 0xc0000005
Fault offset: 0x0001c3bf
Faulting process id: 0x584
Faulting application start time: 0x01d16b31a216453a
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Program Files\Adblock Plus for IE\AdblockPlus32.dll
Report Id: e418e8d4-d724-11e5-8771-c48e8ffc2eee
User avatar
mapx
Posts: 21940
Joined: Thu Jan 06, 2011 2:01 pm

Re: Adblock Plus crashing IE

Post by mapx »

You could try:

- clean unnecessary data (cookies, old files after system updates, temp files)

- remove / disable any other add-on (in manage add-ons)

- reset IE: https://support.microsoft.com/en-us/kb/923737
tcondos
Posts: 3
Joined: Fri Feb 19, 2016 5:28 pm

Re: Adblock Plus crashing IE

Post by tcondos »

I tried each of those suggestions, but to no avail. Support for the site where this occurs insists that the problem is with Adblock Plus.
User avatar
mapx
Posts: 21940
Joined: Thu Jan 06, 2011 2:01 pm

Re: Adblock Plus crashing IE

Post by mapx »

which site ? so ABP does work correctly for other sites ? provide exact link
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