"block ads on this site" option greyed out

Everything about using Adblock Browser on Android
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kwilla
Posts: 2
Joined: Sun Apr 17, 2016 4:23 pm

"block ads on this site" option greyed out

Post by kwilla »

Hi all, Adblock Browser frequently fails to block ads on websites on my Galaxy S4 running Android 5.0.1
Looking into the settings menu the "Block ads on this site" option in the settings menu is greyed out and unticked for some reason. However sometimes if I reload the page the option is re-enabled.

Is this a known issue? It's pretty frustrating.

Screenshots when visiting huffpost.com as an example:

http://imgur.com/O4wFWHK (ads showing)
http://imgur.com/fw6mWjf (option greyed out)
rach
Posts: 310
Joined: Tue Nov 17, 2015 10:05 am

Re: "block ads on this site" option greyed out

Post by rach »

Hey kwilla!

Thanks for reaching out to us.
We have actually received some users complaining about the same, but we haven't been able to find the cause of the problem.
1.What browser are you using?
2.Is that the only website you have that issue?
3.Could you try to open another tab of and access the same website and let us know if the problem still persists?
We hope to find a solution for it soon.
kwilla
Posts: 2
Joined: Sun Apr 17, 2016 4:23 pm

Re: "block ads on this site" option greyed out

Post by kwilla »

rach wrote:Hey kwilla!

Thanks for reaching out to us.
We have actually received some users complaining about the same, but we haven't been able to find the cause of the problem.
1.What browser are you using?
- Adblock Browser ;)
2.Is that the only website you have that issue?
- No it happens on any website.
3.Could you try to open another tab of and access the same website and let us know if the problem still persists?
We hope to find a solution for it soon.
- Once the original page has loaded, reloading it either by refreshing or opening in another tab seems to eventually work. I think it may be related to the slow loading of Adblock vs Firefox issue I've seen mentioned elsewhere in the forum. I found a page somewhere suggesting I tweak the extensions.adblockplus.please_kill_startup_performance option in about:config so I'll give that a go and see if that helps.
rach
Posts: 310
Joined: Tue Nov 17, 2015 10:05 am

Re: "block ads on this site" option greyed out

Post by rach »

Hey kwilla!

Thanks for the info.
- I meant the version of the Adblock Browser :) ?
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