Iphone 5s Content Blocker grayed out

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Iphone 5s Content Blocker grayed out

Postby bill22837 » Tue Sep 06, 2016 5:16 pm

I have Adblocker Plus and Adblocker for Safari loaded on an iPhone 5s. I cannot enable in Settings>>Safari>>Content Blocker. All options in Content Blocker are grayed out.
Please advise.
bill22837
 
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Re: Iphone 5s Content Blocker grayed out

Postby lewisje » Tue Sep 06, 2016 8:00 pm

You should have only one content-blocking app; try removing AdBlock for Mobile (TIL the makers of the Chrome extension actually do have a blocker for iOS) and checking again.
There's a buzzin' in my brain I really can't explain; I think about it before they make me go to bed.
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Re: Iphone 5s Content Blocker grayed out

Postby bill22837 » Wed Sep 07, 2016 12:33 am

I deleted both AdBlocker Plus and Adblocker for Safari. I reloaded AdBlocker Plus when I go Setting>>Safari>Content Blocker>Allow These Content Blocker....Adblocker Plus is listed; it is not enabled; it is grayed out and will not allow enabling.
bill22837
 
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Re: Iphone 5s Content Blocker grayed out

Postby rach » Tue Sep 13, 2016 12:47 pm

hey bill22837,

What is your iOS version? and the version of your Adblock Plus for iOS? We are going to try to run some tests.
Hope to be able to help.

Cheers,
rach
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Re: Iphone 5s Content Blocker grayed out

Postby bill22837 » Mon Sep 19, 2016 4:41 am

Iphone 5s
iSO = 9.3.5
Adblocker Plus V 1.1.0
I uninstalled.
Downloaded a new file
installed.
Settings>>Safari>>Content Blocker>>Adblocker Enable is still grayed out.
bill22837
 
Posts: 5
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Re: Iphone 5s Content Blocker grayed out

Postby rach » Tue Oct 11, 2016 12:03 pm

Hey bill22837!

Thanks for the information.
Can we get a screenshot of the issue?
Additionally, could you go into General-Profiles and device management and see if anything is listed there? Once we have these, I can look into it more.
Cheers!
rach
ABP Community Manager
 
Posts: 316
Joined: Tue Nov 17, 2015 11:05 am

Re: Iphone 5s Content Blocker grayed out

Postby doler » Thu Mar 23, 2017 5:28 am

ou might have an iPhone 5 or older, or a non 64bit iPad, and you're just out of luck.
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Re: Iphone 5s Content Blocker grayed out

Postby ninjamarketing » Wed Jul 26, 2017 8:12 am

Hi,

I am new user in this forum.
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