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Iphone 5s Content Blocker grayed out

Posted: Tue Sep 06, 2016 5:16 pm
by bill22837
I have Adblocker Plus and Adblocker for Safari loaded on an iPhone 5s. I cannot enable in Settings>>Safari>>Content Blocker. All options in Content Blocker are grayed out.
Please advise.

Re: Iphone 5s Content Blocker grayed out

Posted: Tue Sep 06, 2016 8:00 pm
by lewisje
You should have only one content-blocking app; try removing AdBlock for Mobile (TIL the makers of the Chrome extension actually do have a blocker for iOS) and checking again.

Re: Iphone 5s Content Blocker grayed out

Posted: Wed Sep 07, 2016 12:33 am
by bill22837
I deleted both AdBlocker Plus and Adblocker for Safari. I reloaded AdBlocker Plus when I go Setting>>Safari>Content Blocker>Allow These Content Blocker....Adblocker Plus is listed; it is not enabled; it is grayed out and will not allow enabling.

Re: Iphone 5s Content Blocker grayed out

Posted: Tue Sep 13, 2016 12:47 pm
by rach
hey bill22837,

What is your iOS version? and the version of your Adblock Plus for iOS? We are going to try to run some tests.
Hope to be able to help.

Cheers,

Re: Iphone 5s Content Blocker grayed out

Posted: Mon Sep 19, 2016 4:41 am
by bill22837
Iphone 5s
iSO = 9.3.5
Adblocker Plus V 1.1.0
I uninstalled.
Downloaded a new file
installed.
Settings>>Safari>>Content Blocker>>Adblocker Enable is still grayed out.

Re: Iphone 5s Content Blocker grayed out

Posted: Tue Oct 11, 2016 12:03 pm
by rach
Hey bill22837!

Thanks for the information.
Can we get a screenshot of the issue?
Additionally, could you go into General-Profiles and device management and see if anything is listed there? Once we have these, I can look into it more.
Cheers!

Re: Iphone 5s Content Blocker grayed out

Posted: Thu Mar 23, 2017 4:28 am
by doler
ou might have an iPhone 5 or older, or a non 64bit iPad, and you're just out of luck.

Re: Iphone 5s Content Blocker grayed out

Posted: Sat Jan 06, 2018 6:20 am
by luan22
You try to reinstall ios10

Re: Iphone 5s Content Blocker grayed out

Posted: Mon Mar 18, 2019 8:26 am
by prathmesg123
Excellent Topic..

Re: Iphone 5s Content Blocker grayed out

Posted: Wed Sep 11, 2019 7:17 am
by hrudaya
luan22 wrote:You try to reinstall ios10
It will be helpful.

Re: Iphone 5s Content Blocker grayed out

Posted: Sun Aug 16, 2020 12:59 am
by LisaLisa
Very interesting