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Major issue with iOS 13.2
Posted: Tue Nov 05, 2019 3:09 pm
by npnp
Ever since I updated my iPad to iOS 13.2, ABP has become non-functional. I used to visit the websites of about a dozen newspapers and magazines without a problem. Now, I can still open their homepages, but as soon as I click on an article, ABP shuts down. I downloaded the most current version of ABP, but that didn't change anything.
Re: Major issue with iOS 13.2
Posted: Wed Nov 06, 2019 5:18 pm
by sbell
Hi @npnp Many apologies for the inconvenience! We have received similar complaints around this. Some users have had success with clearing the cache in safari. Our mobile team is working on bringing improvements overall to our iOS products. Stay tuned for updates on this.
Thanks
Shannon
ABP Support Team
Re: Major issue with iOS 13.2
Posted: Mon Nov 11, 2019 2:38 pm
by npnp
Hi Shannon:
Clearing the cache didn't correct the problem.
The sooner you can fix this, the better — at this point, ABP is non-functional, at least for visiting the kind of websites that I used to visit with it.
npnp
Re: Major issue with iOS 13.2
Posted: Mon Feb 24, 2020 9:32 pm
by sbell
Hi @npnp
Just checking in, has performance improved since we last spoke?
Thanks
Shannon
ABP Support Team