Installation successful

Everything about using Adblock Plus on Microsoft Edge

Re: Installation successful

Postby nrage » Thu Jun 06, 2019 11:51 pm

Started happening to me today. This is highly irritating. A solution would be greatly appreciated.
nrage
 

Re: Installation successful

Postby nrage » Sat Jun 08, 2019 5:16 pm

[quote="sbell"]Thanks for reaching out to us! We apologize for the annoyance. 
We are aware that some users are having an issue with MS Edge first run page opening in a new tab upon relaunch with the message that filters have been removed. 
We're working on a fix for this issue, In the meantime…..


Please try out this work around: 

1.Uninstall Adblock Plus for Edge
2.Clear Cookies in Edge ( https://support.microsoft.com/en-us/hel ... te-cookies )
3.Reinstall Adblock Plus from here https://www.microsoft.com/en-us/p/adblo ... verviewtab

Let us know if this resolves your issue. 

We are releasing a hot fix for this soon. To test it out, you can install our development build here. 
https://www.microsoft.com/en-us/p/adblo ... verviewtab

Let us know if this works! We certainly appreciate your feedback! 

For updates on our progress in correcting this issue reference this ticket https://issues.adblockplus.org/ticket/7223

Thanks
Shannon
ABP Support Team[/quote]


This worked perfectly. Thank you.
nrage
 

Re: Installation successful

Postby rog » Thu Jun 27, 2019 1:26 am

Just started for me yesterday. W10 64 fireforx 67.04
rog
 

Re: Installation successful

Postby drrichard » Thu Jul 11, 2019 10:25 pm

This started appearing yesterday. I do not use Edge. It is showing up on Firefox every single time I open it.
drrichard
 

Re: Installation successful

Postby sbell » Fri Jul 12, 2019 10:52 pm

@drrichard Thanks for reaching out to us! Try creating a new Firefox profile using the instructions in this link https://support.mozilla.org/en-US/kb/pr ... x-profiles. If this doesn't work, please try removing using the the instructions in this link https://help.eyeo.com/en/adblockplus/un ... s?5de59f86, and reinstalling via https://adblockplus.org. Let us know if this helps!

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 391
Joined: Wed Jul 05, 2017 8:08 pm

Re: Installation successful

Postby BeigeMage » Tue Jul 16, 2019 3:13 am

I have recently been having this problem on Fire Fox. I trust there is a fix in the works?
BeigeMage
 

Re: Installation successful

Postby sbell » Tue Jul 16, 2019 8:59 pm

Hi @BeigeMage!

The developers at Mozilla are working on correcting this. Feel free to reference the ticket here https://bugzilla.mozilla.org/show_bug.cgi?id=1522188. You can also join in the discussion here viewtopic.php?f=1&t=65609&start=15 . Some users have resolved this by creating a new FF profile, other have removed and reinstalled ABP. Feel free to contact us if you have any more questions!

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 391
Joined: Wed Jul 05, 2017 8:08 pm

Re: Installation successful

Postby claymate user » Sat Nov 16, 2019 11:52 pm

As of 16th November 2019,, Firefox V 70.0.1, I too get the same page telling me the installation was successful.

Who exactly has taken ownership of this issue as I fear for my browser security.
claymate user
 

Re: Installation successful

Postby sbell » Mon Nov 18, 2019 7:28 pm

Hi @claymate user

Many apologies for the annoyance! If you are still seeing this message try creating a new Firefox profile. You can find instructions for doing so here. https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Multiple_profiles. Let us know if this helps! 

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 391
Joined: Wed Jul 05, 2017 8:08 pm

Re: Installation successful

Postby Mindaugas » Wed Nov 20, 2019 8:37 am

I got same issue ~3 weeks back. Firefox version 70.0.1 (64-bit). No new installs there done. Updates to FF and adblock plus were possible as it is going by default automatically. Region - Europe.
Mindaugas
 

Re: Installation successful

Postby sbell » Wed Nov 20, 2019 8:13 pm

@Mindaugas

Did you try the suggestion above?

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 391
Joined: Wed Jul 05, 2017 8:08 pm

Re: Installation successful

Postby Pedro4646 » Tue Dec 03, 2019 12:58 am

@sbell

December 3rd 2019: I created a new profile, yet the same problem keeps happening.
Region: Japan.
Pedro4646
 

Re: Installation successful

Postby sbell » Wed Dec 04, 2019 9:51 pm

@Pedro4646

Thanks for those details. Have you also tried a reinstall? Some users have found success by removing Adblock Plus using the the instructions in this link https://help.eyeo.com/en/adblockplus/un ... s?5de59f86, and reinstalling via https://adblockplus.org. Let us know if this helps!

Thanks
Shannon
ABP Support Team
sbell
ABP Technical Support Specialist
 
Posts: 391
Joined: Wed Jul 05, 2017 8:08 pm

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