Page 1 of 1

"Adblock Plus has been installed"

PostPosted: Fri Jul 20, 2018 5:27 pm
by AdBlock User
When I open Microsoft Edge (Microsoft Edge 42.17134.1.0) it says, "Adblock Plus has been installed" every time I open the browser (not just when it's updated). Any changes I make in preferences are not saved. The AdBlock version is 0.9.11

Re: "Adblock Plus has been installed"

PostPosted: Mon Jul 23, 2018 5:44 pm
by sbell
Hello!

Thanks for bringing this to our attention! We apologize for the annoyance. We are aware that some users are having an issue with MS edge first run page opening in a new tab upon relaunch with the message that filters have been removed. Unfortunately due to some Edge limitations, some ABP settings are cleared every time cookies are cleared on your browser. 

We are working together with Microsoft to resolve this, please see https://gitlab.com/eyeo/adblockplus/adb ... issues/103 for more details.

In the meantime disabling cookie auto-deletion on Edge is the best workaround. You can stop auto-deletion of cookies by taking the steps below:

1.Open Microsoft Edge
2.Select More (...) to open the menu and click on Settings
3.Uncheck the box next to “cookies and saved website data”


Feel free to reach out to us if you have any other questions.

Re: "Adblock Plus has been installed"

PostPosted: Fri Sep 28, 2018 8:41 pm
by craigsandra341
Yesterday I tried to install AdBlock plus. I could not get it installed and now today it says it has been installed and I need to launch it. Should I click on this? In another page it says to turn it on. Should I click on that?

Re: "Adblock Plus has been installed"

PostPosted: Sun Dec 02, 2018 12:17 pm
by MMG
Sir,
I have the same problem. Your Workaround is not usefull. I am using Adblock because i want a little bit more control about my data. To enable cookies is not a solution. Your "Workarround" is what I will never use.

Are you working on a solution? I like Adblock with Firefox, I would also like to use it with Edge.

Regards,
Markus

Re: "Adblock Plus has been installed"

PostPosted: Fri Jan 18, 2019 12:46 am
by vivek
problem continues to exist. further, the ad-block does not block the ads or saves the settings. it appears that a registry level update is required, and ad-block may not being installed with admin privileges. I think the install being successful is an error status return, and is not checking the proper return status suitable for edge.

Re: "Adblock Plus has been installed"

PostPosted: Wed Jan 23, 2019 2:02 am
by sbell
Hello!

Thanks for those details! We apologize for the inconvenience. We are releasing a hot fix for this but in the meantime.....
Please try out this work around: 

1.Uninstall Adblock Plus for Edge
2.Clear Cookies in Edge ( https://support.microsoft.com/en-us/hel ... te-cookies )
3.Reinstall Adblock Plus from here https://www.microsoft.com/en-us/p/adblo ... verviewtab

Let us know if this resolves your issue. 

Again the hot fix for this soon. To test it out prior to release, install our development build here. 
https://www.microsoft.com/en-us/p/adblo ... verviewtab

Let us know if this works! We certainly appreciate your feedback! 

Thanks
Shannon
ABP Support Team

For updates on our progress in correcting this issue reference this ticket https://issues.adblockplus.org/ticket/7223

Re: "Adblock Plus has been installed"

PostPosted: Fri Jan 25, 2019 2:51 pm
by Sim_123
Hassle keeps existing. Similarly, the ad-block does no longer block the commercials or saves the settings. It seems that a registry stage replace is needed, and ad-block might not being mounted with admin privileges. I assume the deploy being a success is an errors status return, and isn't checking the proper return repute suitable for the side.

Re: "Adblock Plus has been installed"

PostPosted: Fri Jan 25, 2019 5:07 pm
by Beheer
[quote="sbell"]Hello!

Thanks for those details! We apologize for the inconvenience. We are releasing a hot fix for this but in the meantime.....
Please try out this work around: 

1.Uninstall Adblock Plus for Edge
2.Clear Cookies in Edge ( https://support.microsoft.com/en-us/hel ... te-cookies )
3.Reinstall Adblock Plus from here https://www.microsoft.com/en-us/p/adblo ... verviewtab

Let us know if this resolves your issue. 

Again the hot fix for this soon. To test it out prior to release, install our development build here. 
https://www.microsoft.com/en-us/p/adblo ... verviewtab

Let us know if this works! We certainly appreciate your feedback! 

Thanks
Shannon
ABP Support Team

For updates on our progress in correcting this issue reference this ticket https://issues.adblockplus.org/ticket/7223[/quote]

Today I have started this workarround and uninstalled Adblock for IE in the installed programs.
I have removed the cookies in Edge.
On that moment I still have the logo in edge. After clicking I have also my settings back.
I did a PC restart to check if Adblock is still in operating. And yes it is.
Hopefully this will help others

Re: "Adblock Plus has been installed"

PostPosted: Tue Jan 29, 2019 5:04 am
by sbell
Hello All!

Good news! The hot fix has now been released in our stable build. Feel free to contact us if you have any more questions!

Re: "Adblock Plus has been installed"

PostPosted: Thu Mar 28, 2019 10:14 pm
by S M Keller
I HATE Adblock. I can't get it off my computer. I don't understand how to get ride of it. Adblock has ruined my desk top computer. There should be a law against your company. I would like the address of your company and the name of the person responible for this F up.

Re: "Adblock Plus has been installed"

PostPosted: Wed Apr 17, 2019 4:59 pm
by sbell
S M Keller,

I'm terribly sorry you are having a bad experience with our software. If you would like to remove you can do so following the instructions here https://help.eyeo.com/en/adblockplus/un ... s?9b72d524. Let us know if this resolves your issue.

Thanks
Shannon
ABP Support Team