Still asked to turn off your ad blocker despite whitelisting

Everything about using Adblock Plus on Mozilla Firefox, Thunderbird and SeaMonkey
Locked
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Still asked to turn off your ad blocker despite whitelisting

Post by sbell »

If you are still seeing a message to turn off your ad blocker after disabling Adblock Plus. This may be due to your browser's tracking protection or pre-installed ad blocking features. You can turn these options off as well using the steps below.

Firefox:
1.Click the shield to the left of the address bar
2.Toggle "enhanced tracking protection" to off

or

2. Click protection settings to customize your blocking preferences.

Chrome
1.Click the lock icon to the left of your address bar
2.Change "block" to "allow" pop ups by clicking the drop down next "Pop ups and Redirects"


Opera
1. Click" Opera" in the upper left corner of the browser to open the menu
2. Click Preferences
3. In the privacy protection section toggle the options to Block Ads and tracking to off

We are aware that more sites are requiring our users to turn off their ad blockers. It is legally within their right to request this, but we do not think it is a best practice for promoting a fully sustainable web. Not to worry we are investigating ways to legally combat this to better serve our users. 

Thanks
Shannon
ABP Support Team
alexey_soft
Posts: 1
Joined: Thu Nov 07, 2019 7:26 pm
Location: Ukraine
Contact:

Re: Still asked to turn off your ad blocker despite whitelisting

Post by alexey_soft »

:shock:
frontiernx01
Posts: 1
Joined: Fri Dec 27, 2019 2:35 am

Re: Still asked to turn off your ad blocker despite whitelisting

Post by frontiernx01 »

I am just now having the same issue on The CW website. It just recently started. I checked for any pop ups being blocked but there were none. When I completely disabled Adblock plus the CW website worked. I also made sure that the website was whitelisted, but it still doesn't work.
alibz
Posts: 3
Joined: Sat Dec 07, 2019 3:32 am
Contact:

Re: Still asked to turn off your ad blocker despite whitelisting

Post by alibz »

8) 8)
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: Still asked to turn off your ad blocker despite whitelisting

Post by sbell »

@frontiernx01 Thanks for reaching out to us! to confirm the CW site did recognize that ABP was disabled?

Thanks
Shannon
ABP Support Team
Locked