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Still asked to turn off your ad blocker despite whitelisting

Posted: Wed Dec 11, 2019 5:24 pm
by sbell
If you are still seeing a message to turn off your ad blocker after disabling Adblock Plus. This may be due to your browser's tracking protection or pre-installed ad blocking features. You can turn these options off as well using the steps below.

Firefox:
1.Click the shield to the left of the address bar
2.Toggle "enhanced tracking protection" to off

or

2. Click protection settings to customize your blocking preferences.

Chrome
1.Click the lock icon to the left of your address bar
2.Change "block" to "allow" pop ups by clicking the drop down next "Pop ups and Redirects"


Opera
1. Click" Opera" in the upper left corner of the browser to open the menu
2. Click Preferences
3. In the privacy protection section toggle the options to Block Ads and tracking to off

We are aware that more sites are requiring our users to turn off their ad blockers. It is legally within their right to request this, but we do not think it is a best practice for promoting a fully sustainable web. Not to worry we are investigating ways to legally combat this to better serve our users. 

Thanks
Shannon
ABP Support Team

Re: Still asked to turn off your ad blocker despite whitelisting

Posted: Tue Dec 24, 2019 12:52 pm
by alexey_soft
:shock:

Re: Still asked to turn off your ad blocker despite whitelisting

Posted: Fri Dec 27, 2019 2:38 am
by frontiernx01
I am just now having the same issue on The CW website. It just recently started. I checked for any pop ups being blocked but there were none. When I completely disabled Adblock plus the CW website worked. I also made sure that the website was whitelisted, but it still doesn't work.

Re: Still asked to turn off your ad blocker despite whitelisting

Posted: Tue Jan 14, 2020 1:16 am
by alibz
8) 8)

Re: Still asked to turn off your ad blocker despite whitelisting

Posted: Thu Jan 16, 2020 4:27 pm
by sbell
@frontiernx01 Thanks for reaching out to us! to confirm the CW site did recognize that ABP was disabled?

Thanks
Shannon
ABP Support Team