refund

Discussion on adblockplus.org website and translations
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pagevirginia@att.net

refund

Post by pagevirginia@att.net »

How in the world do I get a refund? Adblock has no effect, and I need my $35 back.
Kindly pass this message along to whomever can send my money back after I send my address.

Here is my record of payment:
Purchase 10/18/2013 PayPal ADBLOCK $35.00


Thanks for your kind attention!

—Virginia Page
San Diego
User avatar
mapx
Posts: 21940
Joined: Thu Jan 06, 2011 2:01 pm

Re: refund

Post by mapx »

adblock plus (what version) ? browser ?
did you ask for support ?
did you donate that sum ?
vrpage
Posts: 2
Joined: Wed Nov 20, 2013 9:28 pm

Re: refund

Post by vrpage »

I use Safari, but now I see that Adblock is not designed for Safari. In any case, it has made no discernible difference in my browser.
Somehow I sent $30 via PayPal, and did not intend to do so. At 76 I make mistakes. I was not aware it was a "donation." I'd like that amount credited to my paypal account, and would be happy if somebody could make that happen for me!

Thanks so much!
MonztA
ABP Developer
Posts: 3957
Joined: Mon Aug 14, 2006 12:18 am
Location: Germany

Re: refund

Post by MonztA »

This is not the right place. Adblock Plus and AdBlock are two separate extensions. It seems you can get a refund here: http://adblock.tenderapp.com/kb/payment ... t-a-refund
vrpage
Posts: 2
Joined: Wed Nov 20, 2013 9:28 pm

Re: refund

Post by vrpage »

Thank you! Thank you! Thank you!!!
—Virginia
alfrme

Re: refund

Post by alfrme »

pagevirginia@att.net wrote:How in the world do I get a refund? Adblock has no effect, and I need my $35 back.
Kindly pass this message along to whomever can send my money back after I send my address.

Here is my record of payment:
Purchase 10/18/2013 PayPal ADBLOCK $35.00


Thanks for your kind attention!

—Virginia Page
San Diego
MY PURCHASE WAS MADE ON 11-15-14 and the product did not work for me. I HAVE DELETED THE PROGRAM PRICE WAS $35.00
MonztA
ABP Developer
Posts: 3957
Joined: Mon Aug 14, 2006 12:18 am
Location: Germany

Re: refund

Post by MonztA »

You cannot purchase Adblock Plus. That's why it also has no price.
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