Using Adblock Plus and still seeing an ad? Not to worry, we are here to help! Here's some information you can send over to help us get things sorted.
1.Let us know where you are experiencing ads ie: example URLs
2.Which browser are you using with Adblock Plus?
3. Send a screenshot of the ad, so we know exactly where the ads are placed.
4. What filter lists are you using? (excluding Safari Users)
Reporting this information allows us to forward to filter list authors for correction. In some cases, it's not a filter issue at all. Sending this information, allows us to isolate things a bit further and work on a resolution.
Where do you find your filter lists?
1. Click on the ABP icon
2.Click the settings gear in the right corner of the menu
You'll see your filter lists here.
1.Send us the URL where you experience the ad
2.A screenshot of the ad
3.A screenshot of your ad blocking settings is also helpful
If you were referred here by support email, simply reply to the email with these details. Though you are welcomed to respond to this thread.
ABP Support Team