Video Error for length of ad on Youtube

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Functional Pessimist
Posts: 3
Joined: Fri Feb 28, 2020 10:36 pm

Video Error for length of ad on Youtube

Post by Functional Pessimist »

Afternoon,

Since yesterday, I've been experiencing video playback errors for the duration of an ad (5-30 seconds), and then the video will play as normal. I'm using the most recent version of Chrome. I only experience the issue while logged into my Google account, if I log out, then ABP is able to block all ads as intended and I do not receive any errors. Disabling ABP plays the videos normally with ads. I'm using the EasyList and ABP filterslist. I've tried disabling personalized ads, and even using IBA opt-out extensions. I do not have any whitelisted websites in ABP.

Thank you in advance.
Ironfist1965
Posts: 2
Joined: Sun Mar 01, 2020 9:54 pm

Re: Video Error for length of ad on Youtube

Post by Ironfist1965 »

I'm having the same issue! Really frustrating.
LivinDeadGurl
Posts: 1
Joined: Sun Mar 01, 2020 9:43 pm

Re: Video Error for length of ad on Youtube

Post by LivinDeadGurl »

Same issue here.
michaelp611
Posts: 2
Joined: Fri Feb 28, 2020 7:01 pm

Re: Video Error for length of ad on Youtube

Post by michaelp611 »

I'm also having this exact issue on youtube. At first i wasn't sure if it was just my computer or if it was something with ABP and youtube. Glad my computer isn't the problem. Hopefully they'll fix this very annoying issue soon.
michaelp611
Posts: 2
Joined: Fri Feb 28, 2020 7:01 pm

Re: Video Error for length of ad on Youtube

Post by michaelp611 »

Just wanted to share i may have found a solution to our problem. If you go into Adblock Plus settings, under advanced click update all filters list. I just did this and now the problem we've been having is gone. I hope this solution also works for you.
Functional Pessimist
Posts: 3
Joined: Fri Feb 28, 2020 10:36 pm

Re: Video Error for length of ad on Youtube

Post by Functional Pessimist »

michaelp611 wrote:Just wanted to share i may have found a solution to our problem. If you go into Adblock Plus settings, under advanced click update all filters list. I just did this and now the problem we've been having is gone. I hope this solution also works for you.
I did this and still experienced the video error. Which filter lists are you using?
mahan
Posts: 1
Joined: Wed Feb 26, 2020 3:08 am
Contact:

Re: Video Error for length of ad on Youtube

Post by mahan »

Functional Pessimist wrote:Afternoon,

Since yesterday, I've been experiencing video playback errors for the duration of an ad (5-30 seconds), and then the video will play as normal. I'm using the most recent version of Chrome. I only experience the issue while logged into my Google account, if I log out, then ABP is able to block all ads as intended and I do not receive any errors. Disabling ABP plays the videos normally with ads. I'm using the EasyList and ABP filterslist. I've tried disabling personalized ads, and even using IBA opt-out extensions. I do not have any whitelisted websites in ABP.

Thank you in advance.
I'm having the same issue! Really frustrating.
FridayPlays
Posts: 1
Joined: Sat Mar 07, 2020 8:28 am

Re: Video Error for length of ad on Youtube

Post by FridayPlays »

They Probably need to Update the filters and adjust the way this thing works be patient they'll fix it everyone!
Ironfist1965
Posts: 2
Joined: Sun Mar 01, 2020 9:54 pm

Re: Video Error for length of ad on Youtube

Post by Ironfist1965 »

I find if you hit refresh in the browser the video will start playing.
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: Video Error for length of ad on Youtube

Post by sbell »

Hi all!

Updating your filter lists should resolve this issue. Let us know if this helps!

Thanks
Shannon
ABP Support Team
Functional Pessimist
Posts: 3
Joined: Fri Feb 28, 2020 10:36 pm

Re: Video Error for length of ad on Youtube

Post by Functional Pessimist »

sbell wrote:Hi all!

Updating your filter lists should resolve this issue. Let us know if this helps!

Thanks
Shannon
ABP Support Team
Unfortunately this didn't fix it for me. I tried restarting Chrome and clearing my cache and cookies after updating the filter lists and am still experiencing video errors on Youtube.
valsi
Posts: 5
Joined: Thu Nov 15, 2018 9:29 pm

Re: Video Error for length of ad on Youtube

Post by valsi »

Functional Pessimist wrote:
sbell wrote:Hi all!

Updating your filter lists should resolve this issue. Let us know if this helps!

Thanks
Shannon
ABP Support Team
Unfortunately this didn't fix it for me. I tried restarting Chrome and clearing my cache and cookies after updating the filter lists and am still experiencing video errors on Youtube.
This didn't work for me either. I'm still getting the error message "An error occurred. Please try again later. (Playback ID: cQcb4wVSO58-UsTr) Learn More: An error occurred. Please try again later. ...", then the video will play.
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greiner
ABP Developer
Posts: 899
Joined: Mon Sep 03, 2012 5:29 pm
Location: Cologne, Germany

Re: Video Error for length of ad on Youtube

Post by greiner »

Unfortunately, I haven't been able to reproduce this problem myself yet but the fact that it only happens to logged-in users, makes me think that YouTube is slightly changing their ad and video delivery and that they're rolling out those changes incrementally to more users over time, using you as guinea pigs to detect any problems with it early on.

Based on that assumption, filter list maintainers such as EasyList should be able to fix this problem as soon as the changes are used more widely. In the meantime, you can help them find out what has changed and what should/shouldn't be blocked by reporting the problem using the "Report issue" button that you can find in the Adblock Plus icon popup. Alternatively, you can get in touch with them directly via their forum or their GitHub page.

Other than that, if you find any way that you can reproduce it without a YouTube login, please share with us the following details:
- Country that you're accessing YouTube from
- Operating system
- Browser and browser version
- Adblock Plus version (+ which filter lists you're using)
- Step-by-step instructions describing how you encounter the problem repeatedly
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