Video Error for length of ad on Youtube
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- Posts: 3
- Joined: Fri Feb 28, 2020 10:36 pm
Video Error for length of ad on Youtube
Afternoon,
Since yesterday, I've been experiencing video playback errors for the duration of an ad (5-30 seconds), and then the video will play as normal. I'm using the most recent version of Chrome. I only experience the issue while logged into my Google account, if I log out, then ABP is able to block all ads as intended and I do not receive any errors. Disabling ABP plays the videos normally with ads. I'm using the EasyList and ABP filterslist. I've tried disabling personalized ads, and even using IBA opt-out extensions. I do not have any whitelisted websites in ABP.
Thank you in advance.
Since yesterday, I've been experiencing video playback errors for the duration of an ad (5-30 seconds), and then the video will play as normal. I'm using the most recent version of Chrome. I only experience the issue while logged into my Google account, if I log out, then ABP is able to block all ads as intended and I do not receive any errors. Disabling ABP plays the videos normally with ads. I'm using the EasyList and ABP filterslist. I've tried disabling personalized ads, and even using IBA opt-out extensions. I do not have any whitelisted websites in ABP.
Thank you in advance.
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- Posts: 2
- Joined: Sun Mar 01, 2020 9:54 pm
Re: Video Error for length of ad on Youtube
I'm having the same issue! Really frustrating.
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- Posts: 1
- Joined: Sun Mar 01, 2020 9:43 pm
Re: Video Error for length of ad on Youtube
Same issue here.
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- Posts: 2
- Joined: Fri Feb 28, 2020 7:01 pm
Re: Video Error for length of ad on Youtube
I'm also having this exact issue on youtube. At first i wasn't sure if it was just my computer or if it was something with ABP and youtube. Glad my computer isn't the problem. Hopefully they'll fix this very annoying issue soon.
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- Posts: 2
- Joined: Fri Feb 28, 2020 7:01 pm
Re: Video Error for length of ad on Youtube
Just wanted to share i may have found a solution to our problem. If you go into Adblock Plus settings, under advanced click update all filters list. I just did this and now the problem we've been having is gone. I hope this solution also works for you.
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- Posts: 3
- Joined: Fri Feb 28, 2020 10:36 pm
Re: Video Error for length of ad on Youtube
I did this and still experienced the video error. Which filter lists are you using?michaelp611 wrote:Just wanted to share i may have found a solution to our problem. If you go into Adblock Plus settings, under advanced click update all filters list. I just did this and now the problem we've been having is gone. I hope this solution also works for you.
Re: Video Error for length of ad on Youtube
I'm having the same issue! Really frustrating.Functional Pessimist wrote:Afternoon,
Since yesterday, I've been experiencing video playback errors for the duration of an ad (5-30 seconds), and then the video will play as normal. I'm using the most recent version of Chrome. I only experience the issue while logged into my Google account, if I log out, then ABP is able to block all ads as intended and I do not receive any errors. Disabling ABP plays the videos normally with ads. I'm using the EasyList and ABP filterslist. I've tried disabling personalized ads, and even using IBA opt-out extensions. I do not have any whitelisted websites in ABP.
Thank you in advance.
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- Posts: 1
- Joined: Sat Mar 07, 2020 8:28 am
Re: Video Error for length of ad on Youtube
They Probably need to Update the filters and adjust the way this thing works be patient they'll fix it everyone!
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- Posts: 2
- Joined: Sun Mar 01, 2020 9:54 pm
Re: Video Error for length of ad on Youtube
I find if you hit refresh in the browser the video will start playing.
Re: Video Error for length of ad on Youtube
Hi all!
Updating your filter lists should resolve this issue. Let us know if this helps!
Thanks
Shannon
ABP Support Team
Updating your filter lists should resolve this issue. Let us know if this helps!
Thanks
Shannon
ABP Support Team
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- Posts: 3
- Joined: Fri Feb 28, 2020 10:36 pm
Re: Video Error for length of ad on Youtube
Unfortunately this didn't fix it for me. I tried restarting Chrome and clearing my cache and cookies after updating the filter lists and am still experiencing video errors on Youtube.sbell wrote:Hi all!
Updating your filter lists should resolve this issue. Let us know if this helps!
Thanks
Shannon
ABP Support Team
Re: Video Error for length of ad on Youtube
This didn't work for me either. I'm still getting the error message "An error occurred. Please try again later. (Playback ID: cQcb4wVSO58-UsTr) Learn More: An error occurred. Please try again later. ...", then the video will play.Functional Pessimist wrote:Unfortunately this didn't fix it for me. I tried restarting Chrome and clearing my cache and cookies after updating the filter lists and am still experiencing video errors on Youtube.sbell wrote:Hi all!
Updating your filter lists should resolve this issue. Let us know if this helps!
Thanks
Shannon
ABP Support Team
Re: Video Error for length of ad on Youtube
Unfortunately, I haven't been able to reproduce this problem myself yet but the fact that it only happens to logged-in users, makes me think that YouTube is slightly changing their ad and video delivery and that they're rolling out those changes incrementally to more users over time, using you as guinea pigs to detect any problems with it early on.
Based on that assumption, filter list maintainers such as EasyList should be able to fix this problem as soon as the changes are used more widely. In the meantime, you can help them find out what has changed and what should/shouldn't be blocked by reporting the problem using the "Report issue" button that you can find in the Adblock Plus icon popup. Alternatively, you can get in touch with them directly via their forum or their GitHub page.
Other than that, if you find any way that you can reproduce it without a YouTube login, please share with us the following details:
- Country that you're accessing YouTube from
- Operating system
- Browser and browser version
- Adblock Plus version (+ which filter lists you're using)
- Step-by-step instructions describing how you encounter the problem repeatedly
Based on that assumption, filter list maintainers such as EasyList should be able to fix this problem as soon as the changes are used more widely. In the meantime, you can help them find out what has changed and what should/shouldn't be blocked by reporting the problem using the "Report issue" button that you can find in the Adblock Plus icon popup. Alternatively, you can get in touch with them directly via their forum or their GitHub page.
Other than that, if you find any way that you can reproduce it without a YouTube login, please share with us the following details:
- Country that you're accessing YouTube from
- Operating system
- Browser and browser version
- Adblock Plus version (+ which filter lists you're using)
- Step-by-step instructions describing how you encounter the problem repeatedly