It seems that an issue caused all filters to be removed...

Everything about using Adblock Plus on Mozilla Firefox, Thunderbird and SeaMonkey
Sn00pY
Posts: 2
Joined: Tue Nov 12, 2019 4:31 am

Re: It seems that an issue caused all filters to be removed...

Post by Sn00pY »

I'm having this issue as well, and it's becoming a pain.

are there any proper solutions?

on every load of firefox i get the "installation successful!" page with

" It seems that an issue caused all filters to be removed and we were unable to restore a backup. Therefore we had to reset your filters and Acceptable Ads settings. Please check your filter lists and Acceptable Ads settings in the Adblock Plus options."

it's been doing it for a week so for a week I put of doing any cleaning of my browser data and the likes, no incognito mode (not that I ever use it)

If anyone has any helpful hints / tips / suggestions on how to fix this issue, please let me know.
sbell
ABP Technical Support Specialist
Posts: 522
Joined: Wed Jul 05, 2017 8:08 pm

Re: It seems that an issue caused all filters to be removed...

Post by sbell »

@Sn00pY

Thanks for reaching out to us! some users have had success in resolving this issue by creating a new firefox profle. You can find instructions for doing so here. https://developer.mozilla.org/en-US/doc ... e_profiles. Let us know if this helps! 

Thanks
Shannon
ABP Support Team
sacrabro
Posts: 2
Joined: Wed Nov 20, 2019 8:58 pm

Re: It seems that an issue caused all filters to be removed...

Post by sacrabro »

And it did not work out.
Tell me please, what I'm doing wrong. :?: :?: :?:
I will remove Firefox and will never return to it again...


Payday loans come loaded with their disadvantages but they are still worth their salt when you run out of time and options. In the state of Louisiana online payday loans are legal and protected against usury by law, so you will pay one off with a $25 interest per $100, tops. At least this is as best as I can remember, when I considered taking out one I was referred to this service by one of my friends, she was very happy with their assistance in finding a cheap lender. Still it’s best not to get in the rut with lenders, use some help for bringing your economy in order!
Last edited by sacrabro on Fri Jan 10, 2020 3:31 pm, edited 2 times in total.
chichi
ABP Technical Support Analyst
Posts: 46
Joined: Thu Apr 19, 2018 1:01 pm

Re: It seems that an issue caused all filters to be removed...

Post by chichi »

@sacrabro

Creating a new profile should normally work. Try resetting the browser using the instructions in this link, let's see if that works.
https://support.mozilla.org/en-US/kb/re ... d-settings

Regards,
Chichi
ABP Support Team
thebestones
Posts: 1
Joined: Wed Mar 04, 2020 7:17 pm
Contact:

Re: It seems that an issue caused all filters to be removed...

Post by thebestones »

After reinstall it is fixed
User avatar
devstringx
Posts: 1
Joined: Fri Mar 06, 2020 10:09 am
Location: G-32, Sector-63, Noida, Up India
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Re: It seems that an issue caused all filters to be removed...

Post by devstringx »

Thank you very much for sharing this valuable information!
abualifa
Posts: 1
Joined: Thu May 21, 2020 3:29 am
Contact:

Re: It seems that an issue caused all filters to be removed...

Post by abualifa »

Thank you for the information, very helpful for me
davistamith
Posts: 1
Joined: Thu Sep 03, 2020 10:40 am
Contact:

Re: It seems that an issue caused all filters to be removed...

Post by davistamith »

I used to come across this problem and removed it, but don't know if it's fixed now? If so, I'll probably use it again.
aniecampel
Posts: 1
Joined: Fri Sep 04, 2020 9:28 am
Contact:

Re: It seems that an issue caused all filters to be removed...

Post by aniecampel »

Do not know that this problem until now anyone still encountered it?
rajubhaiya
Posts: 1
Joined: Sun Sep 27, 2020 9:12 pm

Re: It seems that an issue caused all filters to be removed...

Post by rajubhaiya »

I have not tried creating a new Firefox profile but if this continues it'll be the ABP plugin that gets deleted, not my profile, as there are other ad blocking options out there...hope they can come up with a fix.
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