AdBlock wrongly blocking our portal

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ChrisPhillips

AdBlock wrongly blocking our portal

Post by ChrisPhillips »

Hi Guys,

I work for the company that runs www.club777.com and www.casino.com - two online gaming websites.

Our QA team recently noticed that these two websites (and functions within the sites) were being blocked by adblock, despite not producing any popups/ads, etc.

I spoke to an 'Arthur' from Adblock by email and he kindly saw to it that most of the issues were fixed. Indeed on club777.com there is no longer any blocking in effect.

On casino.com, most of the issues were also fixed. However - any attempt to download the installer file is still being blocked by adblock - obviously this is perhaps the most crucial part of the website! :wink:

Would greatly appreciate this being looked into,

Please advise when this final block will be removed.

Regards,

Chris Phillips
Mansion Group Ltd
Gibraltar
chris.phillips@mansion.com
MonztA
ABP Developer
Posts: 3957
Joined: Mon Aug 14, 2006 12:18 am
Location: Germany

Re: AdBlock wrongly blocking our portal

Post by MonztA »

Fixed in the EasyList filter subscription https://hg.adblockplus.org/easylist/rev/5a7fe970a428

You can force a subscription update in the filter preferences now to check it.

Note that it can take up to a week until all EasyList users get this fix automatically.
ChrisPhillips

Re: AdBlock wrongly blocking our portal

Post by ChrisPhillips »

Hi MonztA,

It is me again.

Unfortunately, it seems we are having a repeat of the problems with Adblock as we had previously - in fact it is almost exactly a year ago.

When our QA team has AdBlock enabled both in Chrome and Firefox, we are unable to open the Registration pages in Flash (instant play mode).

This affects all our brands' when attempting to open registration page in Flash:

www.club777.com
www.casino.com
www.lesacasino.com
www.mansioncasino.com
www.slotsheaven.com

As mentioned, it is basically a repeat of the problem we had a year ago.

Obviously, AdBlock is one of the biggest and most used programs of its type in the world, and our concern here is that our business is being affected (across all these brands) because the registration page is blocked for all users with AdBlock enabled.

Please assist guys - this really affects us in terms of conversions, and from a reputation point of view.

thanks,

Chris Phillips
Reputation Management
Mansion Group Online Casinos
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fanboy
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Joined: Sun Jun 17, 2007 4:45 am
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Re: AdBlock wrongly blocking our portal

Post by fanboy »

Whats the issue exactly? I open those sites, all seem to render fine..
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mapx
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Joined: Thu Jan 06, 2011 2:01 pm

Re: AdBlock wrongly blocking our portal

Post by mapx »

@fanboy ==> probably already fixed by MonztA
https://hg.adblockplus.org/easylist/rev/c94f91c2dcbe
MonztA
ABP Developer
Posts: 3957
Joined: Mon Aug 14, 2006 12:18 am
Location: Germany

Re: AdBlock wrongly blocking our portal

Post by MonztA »

Yes, it should be fixed.
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